Effective Date: October 27, 2025

Project TIWALA values your trust and is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

• Personal Information: Name, contact details, and any information you provide when registering or interacting with our chatbot.

• Usage Data: Device type, browser, IP address, and interaction logs for system improvement.

• Agricultural Data: Farm-related queries and responses used to personalize advisories.

2. How We Use Your Information

• To provide accurate, personalized agricultural advisories.

• To improve system performance and user experience.

• To ensure compliance with government and research standards.

3. Data Sharing

We do not sell or share your personal data with third parties. However, aggregated, anonymized data may be shared with research partners for system enhancement.

4. Security

We implement industry-standard measures to protect your data. However, as this system is in its early development stage, users should exercise caution and verify critical decisions with local experts.

5. Your Rights

• Access, update, or delete your personal data.

• Opt-out of data collection for research purposes.

6. Contact Us

For questions or concerns, email us at manung@tiwala.org.ph